Before beginning any project, we discuss at great length our customers ideas, requirements, vision, and budget. We don’t limit the time we spend with our clients and we make as many visits as it takes to ensure our clients are 100% happy with their new kitchen design and schedule of works.
As your trusted kitchen company, we are involved in every phase of your kitchen installation. The process begins with our very first visit where we’ll talk you through every option available. Once you have determined how you would like to proceed, we will provide a design on the spot or utilise the latest 3D rendering software to create a computer-generated image of what your dream kitchen will look like from every angle.
Supply of quality products
Our distinct understanding of the industry in which we operate allows us to source the most suitable kitchen suppliers when bringing your dream kitchen to life, whilst securing you the best trade prices for every component of your new kitchen.
As kitchen installations are where our kitchen company originated, we pride ourselves on our pursuit of perfection. We fully understand how important a new kitchen is in a client’s home which is why we take great care with each installation. We understand that even the smallest oversight can have a significant impact on a kitchen’s performance and longevity.
If needed, our installation service also includes the demolition and removal of your existing kitchen free of charge before starting work to fit your new kitchen.
Always punctual, we will arrive and depart at pre-determined times and because we know you still need to live in your home during our install operations, we tidy up our work area before we depart each day and we’ll always keep you up-to-date with our progress.
We’ll also provide you with the number of our 24-hour customer service line should you need it for any reason.
Within a short timeframe, our after-sales service department will check back in with you to ensure you’re entirely happy with your new kitchen, appliances, and our services. Our service doesn’t end there, we don’t put a timescale on how long you can contact us with any questions or issues that you may have. We aim to be the kitchen company that stands heads and shoulders above the rest of our competition. Exceeding our customers’ expectations is what drives Mountside Kitchens.